Privacy Policy

Depending on how you use the Platform, we may collect:

• Account details such as name, email, username, and contact information.
• KYC documents and verification status when required for wallet or compliance features.
• Transaction records (deposits, withdrawals, orders, crypto sells, and support tickets).
• Technical logs such as IP address, device/browser data, and security events.

We use personal data to operate and secure the Platform, process payments and escrow, complete KYC, respond to support requests, improve services, and comply with applicable law.

We share data only as needed with infrastructure and service providers (for example hosting, email, and payment processors), with counterparties as required to complete a trade you initiate, or when required by law or to protect the Platform and users.

We use essential cookies and session storage to keep you signed in, protect against CSRF, and maintain security. Disabling essential cookies may prevent the Platform from working correctly.

We retain data as long as needed for the purposes above, including legal and accounting retention. We apply technical and organizational measures appropriate to the risk, but no method of transmission or storage is perfectly secure.

You may update profile information in your dashboard and contact support to request access, correction, or deletion where applicable law allows. Some records must be kept for compliance even after account closure.

Privacy questions can be raised through a support ticket on the Platform.