Billing, Wallets and Payments

Fund your Naira wallet, understand deposits and withdrawals, and follow payment statuses through checkout and history.

3 min read Updated July 20, 2026

Overview

All platform purchases and escrow holds use your NGN wallet. Bank deposits and crypto sells credit the wallet after review.

Funding the Naira wallet

Funding the Naira wallet

Open Dashboard → Wallet to see your available balance and funding options. You can add NGN via bank deposit or by selling crypto to the platform.

Bank deposits

Bank deposits

Submit a bank deposit request with the amount and proof as instructed. Admin reviews and credits your wallet when the transfer is confirmed.

Use the exact reference

Follow on-screen payment details so admins can match your transfer quickly.

Crypto sells

Crypto sells

Crypto sells convert supported assets to NGN after admin approval. See the Selling Cryptocurrency guide for rates, addresses, and delays.

Related guide

Read Selling Cryptocurrency on 7th Trade Hub for the full exchange flow.

Wallet balances

Wallet balances

Your available balance can be used for service checkout, marketplace escrow, and eligible withdrawals. Pending deposits do not spend until approved.

Checkout payments

Checkout payments

At checkout, the platform deducts the order total from your wallet. Insufficient balance will block payment until you fund more NGN.

Withdrawals

Withdrawals

Request a withdrawal from the Wallet area. Provide valid bank details and amount within platform min/max limits. Admin review applies before payout.

KYC may be required

Higher limits or withdrawals can require completed KYC verification.

Transaction history

Transaction history

History lists deposits, sells, purchases, escrow moves, and withdrawals with timestamps and statuses.

Understanding payment statuses

Understanding payment statuses

  • Pending — awaiting payment proof, blockchain confirmations, or admin review
  • Approved / Completed — funds credited or order paid successfully
  • Rejected / Failed — not credited; check notes or contact support
  • Escrow held — marketplace funds locked until delivery confirmation
Common payment questions

Common payment questions

How long do bank deposits take?
Usually after admin confirms your transfer — timing depends on banking and review queue.
Why was my deposit rejected?
Mismatched amount, missing proof, or incorrect reference are common causes. Resubmit with correct details or contact support.
Can I pay checkout with card directly?
Checkout uses your platform wallet balance. Fund the wallet first, then pay.