Keeping Your Account Secure
Verify your email, strengthen passwords, complete KYC when needed, and use escrow-aware buying practices.
Overview
Security on 7th Trade Hub combines account hygiene, KYC, escrow protection, and scam awareness.
Email verification
Email verification
Verify your email after registration so you can recover access and receive security notices. Unverified emails may limit sensitive actions.
Password security
Password security
- Use a long, unique password
- Never share passwords or OTP codes
- Change your password if you suspect compromise
Security settings
Profile / password area in your account settings.
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KYC verification
KYC verification
Submit government ID and required documents from the KYC page when prompted. Approval unlocks higher trust limits for wallet activity.
KYC page
Dashboard → KYC for document upload and status.
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Verification status
Pending, approved, or rejected status after review.
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Secure marketplace purchases
Secure marketplace purchases
Prefer in-platform checkout with escrow. Avoid off-platform payment requests from sellers or buyers.
Escrow protection
Escrow protection
Eligible marketplace orders hold buyer funds until delivery is confirmed, reducing risk of non-delivery or unpaid work.
Escrow checkout
Checkout screen showing escrow-protected payment.
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Recognizing scams
Recognizing scams
Red flags
Anyone asking you to pay outside the platform, share OTPs, or “upgrade” by sending crypto to a personal wallet is likely a scam.
- Too-good-to-be-true prices with pressure to act fast
- Requests to move the chat to WhatsApp for payment
- Fake support accounts asking for your password
Safe buying practices
Safe buying practices
- Read listing details and seller reputation
- Pay only through platform checkout
- Confirm delivery before releasing escrow
- Leave an honest review after completion
Reporting suspicious activity
Reporting suspicious activity
Open a support ticket or use Contact Us immediately if you spot fraud, phishing, or account takeover attempts.
Support page
Dashboard support tickets or Contact Us for live help.
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Security best practices
Security best practices
Stay protected
Verify email, use a strong unique password, complete KYC when required, keep delivery credentials private, and never bypass escrow.