Buying and Selling in the Marketplace

Browse listings, buy with escrow, sell as a vendor, manage orders, and build reputation with reviews.

3 min read Updated July 20, 2026

Overview

The marketplace connects buyers and sellers with search, favorites, escrow checkout, and delivery confirmation.

Browsing listings

Browsing listings

Open Marketplace to explore published listings. Use cards and detail pages to compare price, description, and seller info.

Filters

Filters

Apply category and other filters (when available) to narrow results to what you need.

Favorites / watchlist

Favorites / watchlist

Save interesting listings to your watchlist so you can return quickly from the dashboard.

Product pages

Product pages

Listing pages show media, price, description, and Buy Now for escrow checkout when you are signed in.

Escrow checkout

Escrow checkout

Buying holds NGN from your wallet in escrow until you confirm delivery. Ensure your wallet is funded first.

Confirming delivery

Confirming delivery

When you receive what you ordered, confirm delivery so escrow can release to the seller. Raise a dispute/support ticket if something is wrong.

Reviews

Reviews

After a successful order you can leave a review to help other buyers and build transparent reputation.

Becoming a vendor

Becoming a vendor

Signed-in users can create listings from the dashboard. Complete profile and KYC requirements that apply to sellers on the platform.

Creating listings

Creating listings

Provide a clear title, description, price, and media. New or edited listings may require admin approval before they appear publicly.

Managing listings

Managing listings

Edit, pause, or update listings from My Listings. Major edits may create a new version for review.

Receiving orders

Receiving orders

When a buyer pays into escrow, fulfill promptly and communicate via platform messages when needed.

Escrow process for sellers

Escrow process for sellers

Funds stay in escrow until the buyer confirms delivery (or support resolves a case). Platform fees may apply on release.

Completing deliveries

Completing deliveries

Deliver exactly what was listed. Keep proof of delivery for disputes.

Building seller reputation

Building seller reputation

Reliable delivery and fair communication lead to better reviews and more sales over time.

Marketplace FAQs

Marketplace FAQs

Why is my listing not visible?
It may be pending admin review or unpublished. Check listing status in the dashboard.
When do sellers get paid?
After the buyer confirms delivery (or support releases escrow), minus any platform fee.
Can I cancel an escrow order?
Contact support with your order ID. Policies depend on delivery status.